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Pendo change history: Possible issues with Pendo customers receiving Pendo emails

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23Major incident
When (UTC)ChangeKind
Major incident: Possible issues with Pendo customers receiving Pendo emails
Pendo reported a major email outage: some users did not receive invitation/password reset emails, or Pendo emails were marked as Spam. It started 2024-03-07 20:59 UTC and was marked resolved 2024-03-12 13:22 UTC, lasting 4 days 16 h. Pendo advised customers’ IT teams to whitelist Pendo emails and linked sign-in troubleshooting guidance.
Major incident