Paddle: Scheduled Retain & Profitwell Metrics Database Maintenance
Affected components: Production - BillingProduction - Classic
Timeline of updates
- maintenance scheduled
We will be performing scheduled maintenance on the databases that support Retain and ProfitWell Metrics on Wednesday, October 14th, 2026, starting at 07:00 UTC.
The maintenance is expected to be completed by 10:00 UTC.
During this maintenance window, some services may experience brief interruptions or degraded performance. Retain and ProfitWell Metrics may be briefly unavailable, and new data may take longer than usual to appear. Checkout, payment processing and other Paddle services are not affected.
We do not anticipate any data loss or long-term disruption, but if you have any questions or concerns, please contact our Customer Support team at sellers@paddle.com: mailto:sellers@paddle.com.
- maintenance in progress
Maintenance has started
- maintenance complete
Maintenance has completed
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
6797a34a5a82d936…
Impact, status and times are the vendor’s own, as last archived. View on paddlestatus.com (opens in new tab).
Cite this
Maintenance posted by Paddle, started 2026-10-14 07:00 UTC, not resolved, 3 update(s).
- Title
- Scheduled Retain & Profitwell Metrics Database Maintenance
- Vendor
- Paddle
- Date
- URL
- https://rewindex.com/company/paddle/incidents/01M3PWE9KF277NC8ZDSVVQ0SBR
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