Paddle: Scheduled Maintenence
Affected components: Production - ClassicProduction - BillingProduction - BillingProduction - BillingProduction - ClassicProduction - ClassicProduction - Billing
Timeline of updates
- maintenance scheduled
We will be performing scheduled maintenance on the database that supports payment processing on Monday, October 5th, 2026, starting at 07:00 UTC.
The maintenance is expected to be completed by 08:00 UTC.
During this maintenance window, some services may experience brief interruptions or degraded performance. Payments taken through Checkout, subscription renewals, refunds and payment method updates may fail for a short period and can be retried. Webhooks for payment events may be delayed and will be delivered once the maintenance is complete. Sandbox is not affected.
We do not anticipate any data loss or long-term disruption, but if you have any questions or concerns, please contact our Customer Support team at sellers@paddle.com.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
3eff6971937923e8…
Impact, status and times are the vendor’s own, as last archived. View on paddlestatus.com (opens in new tab).
Cite this
Maintenance posted by Paddle, started 2026-10-05 06:00 UTC, not resolved, 1 update(s).
- Title
- Scheduled Maintenence
- Vendor
- Paddle
- Date
- URL
- https://rewindex.com/company/paddle/incidents/01M31JYF24CXWW4CNZS2SQ4AQY
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