Paddle: Report downloads unavailable in the Paddle Dashboard
Affected components: Production - Billing
Timeline of updates
- investigating
Our engineers are currently investigating an issue affecting report downloads in the Paddle Dashboard. Some users may encounter an error when attempting to download generated reports. We are working to identify the root cause and restore normal service as soon as possible.
We’ll provide another update when more information is available.
We appreciate your patience. Please reach out to our Customer Support team via sellers@paddle.com should you have any questions.
- resolved
The incident affecting report downloads in the Paddle Dashboard has been fully resolved. Our engineers deployed a fix, and the generated reports can now be downloaded as expected.
We apologize for any disruption this may have caused. If you have any questions or concerns, please contact our Customer Support team at sellers@paddle.com "sellers@paddle.com": mailto:sellers@paddle.com.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
747e453df45c6817…
Impact, status and times are the vendor’s own, as last archived. View on paddlestatus.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Paddle, started 2026-09-02 20:31 UTC, resolved after 33 min, 2 update(s).
- Title
- Report downloads unavailable in the Paddle Dashboard
- Vendor
- Paddle
- Date
- URL
- https://rewindex.com/company/paddle/incidents/01M1HX364WH5RN5HMXG4B8MFJC
Paddle profileRecent Paddle incidentsAll outages on September 2, 2026Paddle in September 2026MarkdownJSON