Companies/OVHcloud/Incidents

OVHcloud: [Global][Domains] - .TOP Domains Name incident notification

Affected components: Domains || Domains Name - DeleteDomains || Domains Name - RegistrationDomains || Domains Name - RenewDomains || Domains Name - RestoreDomains || Domains Name - Transfer

Timeline of updates

1. identified2026-11-02 10:38 UTC

   We are currently experiencing an incident affecting our Domains offering. The root cause has been identified.
   Please find the details of this incident below :
   Start time : 02/11/2026 08:45 UTC
   Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .TOP domains.
   Customers Impact : Customers are temporarily unable to perform specified operations on .TOP domains.
   Root Cause : This incident is caused by our provider.
   Ongoing Actions : In coordination with our provider, our teams are actively working to restore service as quickly as possible.
   We will keep you updated on the progress and resolution.
   We apologize for any inconvenience caused and appreciate your understanding.

2. resolved2026-11-04 08:48 UTC

   We would like to inform you that the incident affecting our .TOP Domains offering has now been resolved.
   Please find the details of this incident below :
   Start time : 02/11/2026 08:45 UTC
   End time : 04/11/2026 08:40 UTC
   Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) were temporarily unavailable for .TOP domains.
   Customers Impact : Customers were temporarily unable to perform specified operations on .TOP domains.
   Root Cause : This incident was caused by our provider.
   We thank you for your understanding and patience throughout this incident.

Changes Rewindex caught on this incident

• Nov 4Major incident: [Global][Domains] - .TOP Domains Name incident notification

Impact, status and times are the vendor’s own, as last archived. View on web-cloud.status-ovhcloud.com (opens in new tab).

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