Companies/OVHcloud/Incidents

OVHcloud: [RBX][Compute - Instance] - Instances incident notification

Affected components: Compute - Instance || RBX - RBX-A

Timeline of updates

1. identified2026-10-29 15:52 UTC

   We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific RBX region].
   Here are some supplementary details :
   Start time : 29/10/2026 15:43 UTC
   Impacted Service(s) : Some instances in the RBX region are unreachable.
   Customers Impact : Some customers are temporarily unable to access instances located on the specified region.
   Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
   Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
   We will keep you updated on the progress and resolution.
   We apologize for any inconvenience caused and appreciate your understanding.

2. resolved2026-10-29 16:13 UTC

   We are pleased to inform you that the incident affecting our Compute - Instance offering has been resolved.
   Start time : 29/10/2026 15:43 UTC
   End time : 29/10/2026 16:00 UTC
   Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
   We apologize for any inconvenience caused and appreciate your understanding.

Changes Rewindex caught on this incident

• Oct 29Major incident: [RBX][Compute - Instance] - Instances incident notification

Impact, status and times are the vendor’s own, as last archived. View on public-cloud.status-ovhcloud.com (opens in new tab).

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