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OVHcloud: [RBX3][Dedicated Servers] - Rack 45D38 Incident Notification

MajorStatus: resolvededitedStarted Resolved (2.9 h)3 updatesbare-metal-servers.status-ovhcloud.com (opens in new tab)

Affected components: Dedicated Servers || Global Infrastructure - RBX

Timeline of updates

  1. investigating

    We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in Rack 45D38.
    Here are some supplementary details :
    Start time : 10/11/2026 18:13 UTC
    Impacted Service(s) : Servers in Rack 45D38 are temporarily unavailable.
    Customers Impact : Customers are temporarily unable to access their servers located in the specified rack.
    Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
    We will keep you updated on the progress and resolution.
    We apologize for any inconvenience caused and appreciate your understanding.

  2. identified

    We have determined the origin of the issue affecting our Dedicated Servers offer in Rack 45D38.
    Here are some supplementary details :
    Start time : 10/11/2026 18:13 UTC
    Impacted Service(s) : Public Network in Rack 45D38 is temporarily unavailable.
    Customers Impact : Customers are temporarily unable to access their servers located in the specified rack via Public Network.
    Root Cause : This incident is caused by a Network equipment issue.
    Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
    We will keep you updated on the progress and resolution.
    We apologize for any inconvenience caused and appreciate your understanding.

  3. resolved

    We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.
    Start time :10/11/2026 18:13 UTC
    End time : 10/11/2026 21:15 UTC
    Root Cause : This incident was caused by a Network equipment issue.
    We apologize for any inconvenience caused and appreciate your understanding.

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Impact, status and times are the vendor’s own, as last archived. View on bare-metal-servers.status-ovhcloud.com (opens in new tab).

Cite this

Status incident (vendor impact label: major) posted by OVHcloud, started 2026-11-10 18:23 UTC, resolved after 2.9 h, 3 update(s); edited after publishing.

Title
[RBX3][Dedicated Servers] - Rack 45D38 Incident Notification
Vendor
OVHcloud
Date
URL
https://rewindex.com/company/ovhcloud/incidents/2xzq1jfbhj6s

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