Companies/OVHcloud/Incidents

OVHcloud: [SBG5][Dedicated Servers] - Rack SBG0505B05B incident notification

Affected components: Dedicated Servers || Global Infrastructure - SBG

Timeline of updates

1. identified2026-11-02 10:01 UTC

   We are currently experiencing an incident affecting our Dedicated Servers offering in the rack SBG0505B05B. The root cause has been identified.
   Please find the details of this incident below :
   Start time : 02/11/2026 09:50 UTC
   Impacted Service(s) : Some servers in the rack SBG0505B05B are temporarily unavailable.
   Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
   Root Cause : This incident is caused by this maintenance : https://network.status-ovhcloud.com/incidents/4sycp5vf6810 (opens in new tab)
   Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
   We will keep you updated on the progress and resolution.
   We apologize for any inconvenience caused and appreciate your understanding.

2. identified2026-11-02 11:35 UTC

   Please find an update of this incident below :
   Update : Some servers in the impacted rack SBG0505B05B are progressively becoming operational again.
   Ongoing Actions : Our teams are mobilised to restore service as quickly as possible.
   We will keep you updated on the progress and resolution.
   We apologize for any inconvenience caused and appreciate your understanding.

3. resolved2026-11-02 12:55 UTC

   We would like to inform you that the incident affecting our Dedicated Servers offering has now been resolved.
   Please find the details of this incident below :
   Start time : 02/11/2026 09:50 UTC
   End time : 02/11/2026 12:42 UTC
   Impacted Service(s) : Some servers in the rack SBG0505B05B were temporarily unavailable.
   Customers Impact : Customers were temporarily unable to access their servers located on the specified rack.
   Root Cause : This incident was caused by this maintenance : https://network.status-ovhcloud.com/incidents/4sycp5vf6810 (opens in new tab)
   We thank you for your understanding and patience throughout this incident.

Changes Rewindex caught on this incident

• Nov 2Major incident: [SBG5][Dedicated Servers] - Rack SBG0505B05B incident notification

Impact, status and times are the vendor’s own, as last archived. View on bare-metal-servers.status-ovhcloud.com (opens in new tab).

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