Companies/OVHcloud/Incidents

OVHcloud: [RBX8][Collaborative Solutions] - Zimbra incident notification

Affected components: Collaborative solutions || Zimbra - Delivery emailCollaborative solutions || Zimbra - OperationsCollaborative solutions || Zimbra - Web Access

Timeline of updates

1. identified2026-10-30 05:40 UTC

   We are currently experiencing an incident affecting our Zimbra offering. The root cause has been identified.
   Please find the details of this incident below :
   Start time : 30/10/2026 05:29 UTC
   Impacted Service(s) : Access to some Zimbra mailboxes and webmail is unavailable.
   Customers Impact : Some customers are temporarily unable to access their mailboxes, send and receive emails.
   Incoming emails are being queued and will be delivered once the incident is resolved.
   Root Cause : This incident is caused by this maintenance : https://network.status-ovhcloud.com/incidents/nkprskk57mc9 (opens in new tab)
   Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
   We will keep you updated on the progress and resolution.
   We apologize for any inconvenience caused and appreciate your understanding.

2. resolved2026-10-30 15:27 UTC

   We are pleased to inform you that the incident affecting our Collaborative solutions offering has been resolved.
   Start time : 30/10/2026 05:29 UTC
   End time : 30/10/2026 13:57 UTC
   Root Cause : This incident is caused by this maintenance : https://network.status-ovhcloud.com/incidents/nkprskk57mc9 (opens in new tab)
   We apologize for any inconvenience caused and appreciate your understanding.

Changes Rewindex caught on this incident

• Oct 30Major incident: [RBX8][Collaborative Solutions] - Zimbra incident notification

Impact, status and times are the vendor’s own, as last archived. View on web-cloud.status-ovhcloud.com (opens in new tab).

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