Companies/Orb/Incidents

Orb: Elevated usage fetch latencies via API

Timeline of updates

1. monitoring2026-04-03 21:52 UTC

   We identified elevated latencies for fetching usage (and potentially some associated actions that required invoicing via manual action). The vast majority of the impact was from April 3 21:22 to 21:26 UTC. Impact was fully mitigated for a remaining small (<1%) of errors by 21:39.

2. resolved2026-04-03 22:48 UTC

   This is now resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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