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Optimizely: Content Recommendations - Intermittent Dashboard Issues in APAC region

Impact: minorStatus: resolvedStarted Resolved (1.7 h)3 updatesSource: stspg.io (opens in new tab)

Affected components: Content Recommendations - APAC Region - Content Recommendations Management InterfaceContent Recommendations Management Interface

Timeline of updates

  1. investigating

    We have identified an intermittent issue impacting Content Recommendations dashboard. Currently, a part of requests to the reporting dashboard may fail for a subset of customers. This incident is confined to the administrative dashboard only. End-user delivery, including recommendations and widgets, remains fully operational. We are working toward a resolution and appreciate your patience. New updates will be shared when available.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Optimizely profile · Recent Optimizely incidents · Markdown · JSON