# Optimizely: Content Recommendations - Intermittent Dashboard Issues in APAC region

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-04-09 08:50 UTC · Resolved: 2026-04-09 10:31 UTC · Duration: 1.7 h
- Updates: 3 · Affected components: Content Recommendations - APAC Region - Content Recommendations Management Interface, Content Recommendations Management Interface
- [Vendor status page: https://stspg.io/4x9ghd03klfh](https://stspg.io/4x9ghd03klfh)
- [Company: Optimizely](https://rewindex.com/company/optimizely.md)

## Timeline of updates

- **investigating** 2026-04-09 08:50 UTC: We have identified an intermittent issue impacting Content Recommendations dashboard. Currently, a part of requests to the reporting dashboard may fail for a subset of customers.  This incident is confined to the administrative dashboard only. End-user delivery, including recommendations and widgets, remains fully operational. We are working toward a resolution and appreciate your patience. New updates will be shared when available.
- **monitoring** 2026-04-09 09:16 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-04-09 10:31 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/optimizely/incidents/x819kg4yhmck · Markdown: https://rewindex.com/company/optimizely/incidents/x819kg4yhmck.md · JSON: https://rewindex.com/api/v1/companies/optimizely/incidents/x819kg4yhmck · Generated 2026-10-18T09:36:19.978Z