Companies / Optimizely / incidents

Optimizely: Campaign: Degraded performance for sending emails

Impact: minorStatus: resolvedStarted Resolved (4.3 h)4 updatesSource: stspg.io (opens in new tab)

Affected components: Campaign (Omnichannel Marketing Solution) - EMEA Region - E-mail dispatchE-mail dispatch

Timeline of updates

  1. investigating

    We are currently investigating an issue with degraded performance for email dispatch.

  2. investigating

    The problem has been identified and a partial workaround has been applied. We are still working on a full solution.

  3. monitoring

    The problem has been resolved. Unfortunately the Online Versions were impacted between 17:30 and 18:00 CEST as well. We are now monitoring the system.

  4. resolved

    No further problems have been observed.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Optimizely profile · Recent Optimizely incidents · Markdown · JSON