Companies/Optimizely/Incidents

Optimizely: Optimizely Graph - All region's production clusters experienced failed stored queries

Affected components: Optimizely Graph - APAC RegionOptimizely Graph - NA RegionOptimizely Graph - UAEN RegionOptimizely Graph - EMEA Region

Timeline of updates

1. monitoring2026-09-30 13:57 UTC

   We have identified the root cause and applied a mitigation. The service has returned to normal operation and we are actively monitoring to confirm stability.

2. resolved2026-09-30 18:07 UTC

   This incident has been resolved as the service has remained healthy and stable since the mitigation was applied.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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