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Optimizely: Search and Navigation US West - Unstable service performance

Impact: minorStatus: resolvedStarted Resolved (3.3 h)3 updatesSource: stspg.io (opens in new tab)

Affected components: Search and Navigation - NA Region - US WestUS West

Timeline of updates

  1. identified

    We are currently investigating an event that is impacting the availability on the Search & Navigation (FIND) service in the US West region. A subset of clients will be experiencing high latency or 5xx-errors and failed requests. We will post additional updates hourly or when we have information available. Thank you for your patience.

  2. monitoring

    The issue have been fixed. We identified it was a minor subset of customers impacted. We continue to monitor the service.

  3. resolved

    Resolved. No further impacts have been observed, and all systems remain nominal.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Optimizely profile · Recent Optimizely incidents · Markdown · JSON