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Optimizely change history: CMP and DAM are inaccessible

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14Major incident
When (UTC)ChangeKind
Critical incident: CMP and DAM are inaccessible
Optimizely reported a critical CMP and DAM outage affecting all users, starting 2026-09-02 05:00 UTC and resolved at 2026-09-02 07:49 UTC, lasting 2 h 48 min. A fix was implemented by 06:44 UTC, when both products were reported accessible; sustained stability was confirmed at closure. The root cause was identified but not disclosed.
Major incident