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Opsgenie: We observe some false deduplications of alerts

Impact: majorStatus: resolvedStarted Resolved (19 h)1 updateSource: opsgenie.status.atlassian.com (opens in new tab)

Timeline of updates

  1. resolved

    Alert deduplication problem is resolved now. No new alerts are affected due to this problem. Approximately affected alert request ratio is 0.8% during this incident. For alerts created between 9 Jan 2020, 09:01 AM UTC and 10 Jan 2020, 01:15 PM UTC, we have set proper alert aliases to them. This could have caused only one more alert to be created with the same alert alias although there is a "not closed" alert with same alias. Additionally, closing the previous alerts by alias created within the above time range could have been affected for minority of alerts.

From Opsgenie’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on opsgenie.status.atlassian.com (opens in new tab). Opsgenie profile · Recent Opsgenie incidents · Markdown · JSON