OpenAI: Elevated errors for ChatGPT users in Europe
Affected components: Conversations
Timeline of updates
- investigating
We have identified that users are experiencing elevated errors for the impacted services.
We are working on implementing a mitigation.
- monitoring
We have applied the mitigation and are monitoring the recovery.
- resolved
All impacted services have now fully recovered.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
bd1285d734193808…
Impact, status and times are the vendor’s own, as last archived. View on status.openai.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by OpenAI, started 2026-09-13 16:56 UTC, resolved after 51 min, 3 update(s).
- Title
- Elevated errors for ChatGPT users in Europe
- Vendor
- OpenAI
- Date
- URL
- https://rewindex.com/company/openai/incidents/01M2DV6788RRSDZ5K98S5HN0A8
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