Omni Analytics: Intermittent page errors on embedded dashboards

Impact: majorStatus: resolvedStarted 2025-02-22 00:28 UTCResolved 2025-02-22 01:50 UTC (1.4 h)4 updatesSource: stspg.io

Summary

Omni Analytics reported a major incident in EastUsa: some customers saw error pages on a subset of embedded dashboards from 2025-02-22 00:28 UTC to 2025-02-22 01:50 UTC, lasting 1 h 22 min. A new route was not enabled in embedded contexts; Omni rolled back the change and noted a page refresh might be required.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: EastUsa

Timeline of updates

investigating2025-02-22 00:28 UTC
Some customers have reported seeing an error page returned for a subset of their embedded dashboards. We are actively investigating.
identified2025-02-22 00:49 UTC
The issue has been identified and a fix is being implemented.
monitoring2025-02-22 01:29 UTC
A fix has been implemented and we are monitoring the results. A page refresh may be required.
resolved2025-02-22 01:50 UTC
A new route was added that was not enabled in embedded contexts. We have rolled back the change.

Rewindex changes for this incident

Major incident: Intermittent page errors on embedded dashboards 2025-02-22 00:28 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Omni Analytics profile · Recent Omni Analytics incidents · Markdown · JSON