# Omni Analytics: Intermittent page errors on embedded dashboards

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-02-22 00:28 UTC · Resolved: 2025-02-22 01:50 UTC · Duration: 1.4 h
- Updates: 4 · Affected components: EastUsa
- [Vendor status page: https://stspg.io/5w144bkdz1n8](https://stspg.io/5w144bkdz1n8)
- [Company: Omni Analytics](https://rewindex.com/company/omni-analytics.md)

## Summary

Omni Analytics reported a major incident in EastUsa: some customers saw error pages on a subset of embedded dashboards from 2025-02-22 00:28 UTC to 2025-02-22 01:50 UTC, lasting 1 h 22 min. A new route was not enabled in embedded contexts; Omni rolled back the change and noted a page refresh might be required. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-02-22 00:28 UTC: Some customers have reported seeing an error page returned for a subset of their embedded dashboards. We are actively investigating.
- **identified** 2025-02-22 00:49 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2025-02-22 01:29 UTC: A fix has been implemented and we are monitoring the results. A page refresh may be required.
- **resolved** 2025-02-22 01:50 UTC: A new route was added that was not enabled in embedded contexts. We have rolled back the change.

## Rewindex changes for this incident

- 2025-02-22 00:28 UTC: [Major incident: Intermittent page errors on embedded dashboards](https://rewindex.com/change/ic4d8978d77aff9.md)


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Canonical: https://rewindex.com/company/omni-analytics/incidents/fh0xfvz9156m · Markdown: https://rewindex.com/company/omni-analytics/incidents/fh0xfvz9156m.md · JSON: https://rewindex.com/api/v1/companies/omni-analytics/incidents/fh0xfvz9156m · Generated 2026-10-18T11:41:00.123Z