Okta: Latency Issue Affecting Google Imports
Affected components: Cell okta.com:14Core Platform / Third Party
Timeline of updates
- resolved
On September 24, 2025, customers may have experienced increased latency and repeated retries when running Google imports, which led us to recommend pausing all imports via an admin banner. We have confirmed that the disruption was caused by our third-party provider, and the issue has since been fully resolved. There is no active impact, services are operating normally, and no further action is required from customers. We are collaborating with our provider to complete a comprehensive root cause analysis and will provide it here.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-11-04 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
5747b502a056a916…
Impact, status and times are the vendor’s own, as last archived. View on status.okta.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Okta, started 2025-09-24 16:00 UTC, not resolved, 1 update(s).
- Title
- Latency Issue Affecting Google Imports
- Vendor
- Okta
- Date
- URL
- https://rewindex.com/company/okta/incidents/I-9571
Okta profileRecent Okta incidentsAll outages on September 24, 2025Okta in September 2025MarkdownJSON