Nx Cloud: Dedicated compute experiencing degraded performance
Affected components: Nx Cloud Agents
Timeline of updates
- investigating
The team is investigating Workers not starting for workspaces using dedicated compute. We will update you as soon as we have more information, apologies for the inconvenience.
- identified
We've reached capacity limits for the machine types used by dedicated compute users in our US region. We're looking at alternatives.
- identified
The team is in the process of moving some dedicated tenants to another cluster to relieve some of the demand for machines.
- resolved
Affected workers are starting as expected now. The team will continue monitoring workers, please reach out to support if you have issues that you suspect are related. Thank you for your patience and understanding!
Changes Rewindex caught on this incident
- Major incident: Dedicated compute experiencing degraded performance
- Incident updated: Dedicated compute experiencing degraded performance
- Incident updated: Dedicated compute experiencing degraded performance
- Incident updated: Dedicated compute experiencing degraded performance
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-26 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
8c8fa634451beb34…Version 2 captured
In the 2026-10-26 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
42899f743f4f1305…Version 3 captured
In the 2026-10-26 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
7936e2053f1428ce…Version 4 captured
In the 2026-10-26 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
676d5ba8b4c58cf6…
Impact, status and times are the vendor’s own, as last archived. View on status.nx.app (opens in new tab).