# Nx Cloud: Dedicated compute experiencing degraded performance

> Nx Cloud status incident “Dedicated compute experiencing degraded performance” on 2026-10-26: impact major (vendor’s label), 3.7 h, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/nx-cloud/incidents/b7ypx5qtdxyq
Last updated: 2026-10-27T09:12:11Z

- Impact (vendor’s label): major
- Status: resolved · edited after publishing
- Started: 2026-10-26 18:18 UTC · Resolved: 2026-10-26 22:01 UTC · Duration: 3.7 h
- Updates: 4 · Affected components: Nx Cloud Agents
- [Vendor status page: https://status.nx.app/incidents/b7ypx5qtdxyq](https://status.nx.app/incidents/b7ypx5qtdxyq)
- [Company: Nx Cloud](https://rewindex.com/company/nx-cloud.md)

## Timeline of updates

- **investigating** 2026-10-26 18:18 UTC: The team is investigating Workers not starting for workspaces using dedicated compute. We will update you as soon as we have more information, apologies for the inconvenience.
- **identified** 2026-10-26 19:01 UTC: We've reached capacity limits for the machine types used by dedicated compute users in our US region. We're looking at alternatives.
- **identified** 2026-10-26 21:04 UTC: The team is in the process of moving some dedicated tenants to another cluster to relieve some of the demand for machines.
- **resolved** 2026-10-26 22:01 UTC: Affected workers are starting as expected now. The team will continue monitoring workers, please reach out to support if you have issues that you suspect are related. Thank you for your patience and understanding!

## Rewindex changes for this incident

- 2026-10-26 18:18 UTC: [Major incident: Dedicated compute experiencing degraded performance](https://rewindex.com/change/ic025fb268c33f1.md)
- 2026-10-26 19:04 UTC: [Incident updated: Dedicated compute experiencing degraded performance](https://rewindex.com/change/r5dd6b5ae03fb78.md)
- 2026-10-26 21:14 UTC: [Incident updated: Dedicated compute experiencing degraded performance](https://rewindex.com/change/r482a6c70067ed4.md)
- 2026-10-26 22:04 UTC: [Incident updated: Dedicated compute experiencing degraded performance](https://rewindex.com/change/rdc4f535747e89a.md)


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Canonical: https://rewindex.com/company/nx-cloud/incidents/b7ypx5qtdxyq · Markdown: https://rewindex.com/company/nx-cloud/incidents/b7ypx5qtdxyq.md · JSON: https://rewindex.com/api/v1/companies/nx-cloud/incidents/b7ypx5qtdxyq · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-10-27T09:12:11.900Z