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New Relic: New Relic One is unavailable for the US and EU Region

Impact: majorStatus: resolvedStarted Resolved (3.9 h)1 updateSource: status.newrelic.com (opens in new tab)

Timeline of updates

  1. resolved

    Between 04:30 and 09:40 UTC, some customers experienced New Relic platform unavailability across all products in the US and EU region. Some customers may have experienced data drop. Notifications were impacted for some customers between 06:30 and 08:45 UTC. We’ve resolved the issue with UI and alerts for all Products in the US and EU region. Services have returned to their normal operation. Impacted data will not be recovered.

From New Relic’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.newrelic.com (opens in new tab). New Relic profile · Recent New Relic incidents · Markdown · JSON