# New Relic: New Relic One is unavailable for the US and EU Region

- Impact (vendor’s label): major
- Status: resolved
- Started: 2022-08-04 06:02 UTC · Resolved: 2022-08-04 09:54 UTC · Duration: 3.9 h
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/w0zltfxhwllp](https://status.newrelic.com/incidents/w0zltfxhwllp)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2022-08-04 09:54 UTC: Between 04:30 and 09:40 UTC, some customers experienced New Relic platform unavailability across all products in the US and EU region. Some customers may have experienced data drop. Notifications were impacted for some customers between 06:30 and 08:45 UTC. We’ve resolved the issue with UI and alerts for all Products in the US and EU region. Services have returned to their normal operation. Impacted data will not be recovered.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/new-relic/incidents/w0zltfxhwllp · Markdown: https://rewindex.com/company/new-relic/incidents/w0zltfxhwllp.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/w0zltfxhwllp · Generated 2026-10-18T11:45:22.553Z