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Netlify: Percentage of builds on older build image versions failing due to SSL errors

MinorStatus: resolvedStarted Resolved (2.5 h)1 updatewww.netlifystatus.com (opens in new tab)

Timeline of updates

  1. resolved

    We've resolved the issue in our Xenial version build image, and the fix for the few affected builds using our Trusty build image will be to update to Xenial or Focal. The root cause for this incident was a missing root certificate within our OS certificate chain for Xenial and Trusty, which resulted in build failures for users whose yarn versions weren't cached. If you're still having trouble with builds, please follow up via the helpdesk by emailing support@netlify.com if you are a paying customer, or this forum thread: https://answers.netlify.com/t/ways-to-work-around-ssl-caused-build-failures-server-certificate-verification-failed/44945 (opens in new tab)

From Netlify’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on www.netlifystatus.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Netlify, started 2021-09-30 16:12 UTC, resolved after 2.5 h, 1 update(s).

Title
Percentage of builds on older build image versions failing due to SSL errors
Vendor
Netlify
Date
URL
https://rewindex.com/company/netlify/incidents/l6rk7f1hqfd7

Netlify profileRecent Netlify incidentsAll outages on September 30, 2021Netlify in September 2021MarkdownJSON