Netlify: Issues Processing Account Changes

No impact listedStatus: resolvedStarted 2026-05-09 00:58 UTCResolved 2026-05-09 00:58 UTC (0 min)1 updatestspg.io

Affected components: Domain PurchasingBillingAgent Runners

Timeline of updates

resolved2026-05-09 00:58 UTC
We experienced issues processing account changes between 19:09 and 19:33 UTC. Users may have encountered issues when attempting to use Agent Runners, purchase credits, view credit usage, or complete account transactions. This issue is now resolved.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Oct 17
First version captured 18:22 UTC
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on Oct 19, 23:18 UTC. Record hash e86c9e45be3a8d9d…
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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Netlify, started 2026-05-09 00:58 UTC, resolved after 0 min, 1 update(s).

Title: Issues Processing Account Changes
Vendor: Netlify
Date: 2026-05-09 00:58 UTC
URL: https://rewindex.com/company/netlify/incidents/jllyrknf458r

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