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Netlify change history: Support Communication Delivery Issues

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12Major incident
When (UTC)ChangeKind
Major incident: Support Communication Delivery Issues
Netlify reported a major outbound email delivery outage affecting some services, including Netlify Helpdesk support communications, from 2026-05-25 15:31 UTC to 2026-05-25 17:32 UTC (2 h 0 min). Delivery was restored at 15:53 UTC, though queued emails could still be delayed; Netlify worked with its email provider during recovery.
Major incident