Neon: Issue with starting computes in us-east-1
Affected components: Project/Branch Operations
Timeline of updates
- investigating
Starting at approximately 14:30 UTC August 10, 2026, a subset of customers in us-east-1 region may experienced an unavailability and blocked compute suspension. Startup of new computes and scale from zero are not affected. We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.
- resolved
Between 14:30 UTC and 14:57 UTC on August 10, 2026, a subset of customers in us-east-1 region may have experienced an unavailability and blocked compute suspension. Startup of new computes and scale from zero was not affected. The issue has been fully resolved, and all services are operating normally. We apologize for any inconvenience.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-18 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
453a12f57e00f195…
Impact, status and times are the vendor’s own, as last archived. View on neonstatus.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Neon, started 2026-08-10 14:53 UTC, resolved after 9 min, 2 update(s).
- Title
- Issue with starting computes in us-east-1
- Vendor
- Neon
- Date
- URL
- https://rewindex.com/company/neon/incidents/6a79e5fb471513477fa48ab8
Neon profileRecent Neon incidentsAll outages on August 10, 2026Neon in August 2026MarkdownJSON