Neon: Database connectivity in EU West 2
Affected components: Database Connectivity
Timeline of updates
- monitoring
Between 08:00 UTC and 09:24 UTC April 10, 2026, customers may have experienced failures or delays in database connectivity. The issue has been mitigated. We will continue to monitor the platform and confirm resolution. Further updates will be provided within the next hour, or as events warrant.
- resolved
Between 08:00 UTC and 09:24 UTC April 10, 2026, customers may have experienced failures or delays in database connectivity. This incident is now resolved, and we apologize for any inconvenience. No further updates are planned.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-18 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
d3d8d7eef801b97f…
Impact, status and times are the vendor’s own, as last archived. View on neonstatus.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Neon, started 2026-04-10 09:35 UTC, resolved after 10 h, 2 update(s).
- Title
- Database connectivity in EU West 2
- Vendor
- Neon
- Date
- URL
- https://rewindex.com/company/neon/incidents/69d8c4758b644010b8a80d72
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