Neon: ES-1837380
Affected components: Console APIDatabase ConnectivityProject/Branch Operations
Timeline of updates
- identified
Some performance degradation may be observed in SA-East-1 (Sao Paolo). The cause has been identified, and Engineering is working on mitigation.
- resolved
Some performance degradation may have beed observed in SA-East-1 (Sao Paolo). This issue is now resolved. No further updates will be posted.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-18 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
dd5eb2660d87a87e…
Impact, status and times are the vendor’s own, as last archived. View on neonstatus.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Neon, started 2026-04-08 19:56 UTC, resolved after 32 min, 2 update(s).
- Title
- ES-1837380
- Vendor
- Neon
- Date
- URL
- https://rewindex.com/company/neon/incidents/69d6b308e7c03005990f5ec9
Neon profileRecent Neon incidentsAll outages on April 8, 2026Neon in April 2026MarkdownJSON