Neon: Elevated API errors on project creation in westus3
Affected components: Console API
Timeline of updates
- resolved
Impact Summary Between 13:33 UTC and 14:30 UTC on March 31, 2026, customers may have experienced that some CreateProject requests in the azure westus3 region returned errors. Impact duration was 57 minutes. Other API operations were unaffected. During remediation of a hardware degradation event, a configuration issue temporarily reduced the availability of project creation in the westus3 region. The issue was identified and resolved by the team. The incident is now closed, and no further updates are planned. We apologize for any inconvenience this may have caused.
Archive proof
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First version captured
In the 2026-10-18 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
a7310534a584f088…
Impact, status and times are the vendor’s own, as last archived. View on neonstatus.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Neon, started 2026-03-31 14:57 UTC, resolved after 0 min, 1 update(s).
- Title
- Elevated API errors on project creation in westus3
- Vendor
- Neon
- Date
- URL
- https://rewindex.com/company/neon/incidents/69cbe0eddf7b5710c98f26d6
Neon profileRecent Neon incidentsAll outages on March 31, 2026Neon in March 2026MarkdownJSON