Nebius: Token Factory 503 errors in eu-west2
Affected components: EU-WEST2 - Token FactoryToken Factory
Timeline of updates
- investigating
Some customers receive 503 errors from Token Factory endpoints in eu-west2. We are investigating and determining the full scope of the issue.
- monitoring
Some customers receive 503 errors from Token Factory dedicated endpoints in eu-west2. We have identified the cause and applied the fix. The team is monitoring the results.
- resolved
The issue has been resolved.
Changes Rewindex caught on this incident
- Major incident: Token Factory 503 errors in eu-west2
- Incident updated: Token Factory 503 errors in eu-west2
- Incident updated: Token Factory 503 errors in eu-west2
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-24 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
e03b2989cd03bcb3…Version 2 captured
In the 2026-10-24 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
676b510364139bc8…Version 3 captured
In the 2026-10-24 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
fc8a5e870bac9d93…
Impact, status and times are the vendor’s own, as last archived. View on status.nebius.com (opens in new tab).