Mux: Elevated rebuffering and startup times for some on-demand assets and live streams

Impact: minorStatus: resolvedStarted 2026-05-05 18:52 UTCResolved 2026-05-05 20:54 UTC (2.0 h)4 updatesSource: stspg.io

Affected components: Mux Video - VODMux Video - Live

Timeline of updates

investigating2026-05-05 18:52 UTC
We are currently investigating the issue
identified2026-05-05 19:18 UTC
The issue has been identified and a fix is being implemented.
monitoring2026-05-05 19:50 UTC
A fix has been implemented and we are monitoring the results.
resolved2026-05-05 20:54 UTC
This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Mux profile · Recent Mux incidents · Markdown · JSON