# Mux: Elevated rebuffering and startup times for some on-demand assets and live streams

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-05-05 18:52 UTC · Resolved: 2026-05-05 20:54 UTC · Duration: 2.0 h
- Updates: 4 · Affected components: Mux Video - VOD, Mux Video - Live
- [Vendor status page: https://stspg.io/kb89wb5rh3v9](https://stspg.io/kb89wb5rh3v9)
- [Company: Mux](https://rewindex.com/company/mux.md)

## Timeline of updates

- **investigating** 2026-05-05 18:52 UTC: We are currently investigating the issue
- **identified** 2026-05-05 19:18 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2026-05-05 19:50 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-05-05 20:54 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/mux/incidents/k5zc2xk1ln1z · Markdown: https://rewindex.com/company/mux/incidents/k5zc2xk1ln1z.md · JSON: https://rewindex.com/api/v1/companies/mux/incidents/k5zc2xk1ln1z · Generated 2026-10-18T11:45:18.256Z