Mux: Ingest delays for some assets

Impact: minorStatus: resolvedStarted 2026-04-21 17:36 UTCResolved 2026-04-22 00:06 UTC (6.5 h)5 updatesSource: stspg.io

Affected components: Mux Video - VODMux Video - Live

Timeline of updates

investigating2026-04-21 17:36 UTC
We are investigating an issue causing delays in processing for some assets.
investigating2026-04-21 17:52 UTC
We are investigating an issue causing delays in processing for some assets. Additionally, the generation of static renditions, masters, and captions may be delayed.
identified2026-04-21 18:14 UTC
The issue has been identified and a fix is being implemented.
monitoring2026-04-21 18:20 UTC
A fix has been implemented and we are monitoring the results.
resolved2026-04-22 00:06 UTC
This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Mux profile · Recent Mux incidents · Markdown · JSON