# Mux: Ingest delays for some assets

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-04-21 17:36 UTC · Resolved: 2026-04-22 00:06 UTC · Duration: 6.5 h
- Updates: 5 · Affected components: Mux Video - VOD, Mux Video - Live
- [Vendor status page: https://stspg.io/9z1psggvsnkc](https://stspg.io/9z1psggvsnkc)
- [Company: Mux](https://rewindex.com/company/mux.md)

## Timeline of updates

- **investigating** 2026-04-21 17:36 UTC: We are investigating an issue causing delays in processing for some assets.
- **investigating** 2026-04-21 17:52 UTC: We are investigating an issue causing delays in processing for some assets. Additionally, the generation of static renditions, masters, and captions may be delayed.
- **identified** 2026-04-21 18:14 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2026-04-21 18:20 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-04-22 00:06 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/mux/incidents/hwt7wjyx3lzn · Markdown: https://rewindex.com/company/mux/incidents/hwt7wjyx3lzn.md · JSON: https://rewindex.com/api/v1/companies/mux/incidents/hwt7wjyx3lzn · Generated 2026-10-18T09:56:28.622Z