Companies / Mux / incidents

Mux: Mux Data monitoring latency

Impact: minorStatus: resolvedStarted Resolved (5.7 h)6 updatesSource: stspg.io (opens in new tab)

Affected components: Mux DashboardMux Data - Data Collection

Timeline of updates

  1. investigating

    We are investigating an issue where monitoring data is delayed for many customers

  2. investigating

    We are continuing to investigate this issue. Customers affected will see artificially depressed CCV counts and percentages.

  3. investigating

    We are continuing to investigate this issue.

  4. identified

    The issue has been identified and a fix is being implemented.

  5. monitoring

    A fix has been implemented and we continue to monitor the results. Customers should see monitoring data and CCV counts return to normal.

  6. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Mux profile · Recent Mux incidents · Markdown · JSON