# Mux: Mux Data monitoring latency

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-10-02 15:23 UTC · Resolved: 2025-10-02 21:04 UTC · Duration: 5.7 h
- Updates: 6 · Affected components: Mux Dashboard, Mux Data - Data Collection
- [Vendor status page: https://stspg.io/1tx2yb0j80gy](https://stspg.io/1tx2yb0j80gy)
- [Company: Mux](https://rewindex.com/company/mux.md)

## Timeline of updates

- **investigating** 2025-10-02 15:23 UTC: We are investigating an issue where monitoring data is delayed for many customers
- **investigating** 2025-10-02 15:51 UTC: We are continuing to investigate this issue. Customers affected will see artificially depressed CCV counts and percentages.
- **investigating** 2025-10-02 16:21 UTC: We are continuing to investigate this issue.
- **identified** 2025-10-02 16:46 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2025-10-02 17:06 UTC: A fix has been implemented and we continue to monitor the results. Customers should see monitoring data and CCV counts return to normal.
- **resolved** 2025-10-02 21:04 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/mux/incidents/8xp69ml8q9p5 · Markdown: https://rewindex.com/company/mux/incidents/8xp69ml8q9p5.md · JSON: https://rewindex.com/api/v1/companies/mux/incidents/8xp69ml8q9p5 · Generated 2026-10-18T11:36:00.054Z