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Mux: Mux Data Monitoring Latency and Data Loss

Affected components: Mux DashboardMux Data - Data Collection

Timeline of updates

1. identified2025-10-07 20:47 UTC

   We are seeing latency for some customers between 20:26-20:40 UTC

2. identified2025-10-07 20:53 UTC

   In addition to latency monitoring latency, We have identified some potential loss of view data for customers between 20:30:00 - 20:44:00 UTC

3. monitoring2025-10-07 21:03 UTC

   A fix has been implemented and we are monitoring the results.

4. resolved2025-10-07 22:13 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Mux profile · Recent Mux incidents · Markdown · JSON