Companies / Mux / incidents

Mux: Issues downloading MP4 assets

Impact: minorStatus: resolvedStarted Resolved (7.7 h)3 updatesSource: stspg.io (opens in new tab)

Affected components: Mux Video - VODMux Video - Live

Timeline of updates

  1. investigating

    Small percentage of static rendition downloads. We are currently investigating this issue.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Mux profile · Recent Mux incidents · Markdown · JSON