Mux change history: Increased error rates for video ingest and playback for on-demand assets

Mux reported a critical incident affecting Mux Video - VOD, with increased error rates for on-demand video ingest and playback. It started at 2025-10-03 12:55 UTC and was resolved at 2025-10-03 15:02 UTC, lasting 2 h 6 min. A fix was implemented at 2025-10-03 14:27 UTC; no cause was stated.