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MongoDB Atlas: MongoDB Atlas Serverless Connection Problem in GCP Europe West 1 and AWS US East 1

Impact: majorStatus: resolvedStarted Resolved (0 min)1 updateSource: status.mongodb.com (opens in new tab)

Timeline of updates

  1. resolved

    At 10:30 UTC on 08/15/2023, Atlas engineers received reports of connection problems affecting a small subset of serverless instances in GCP Europe West and AWS US East 1. The root cause was quickly identified to be a configuration problem and a patch was deployed at 16:00 UTC to address the issue. The incident was fully resolved at 16:48 UTC on 08/15/2023. We will be publishing a full postmortem and future plans shortly.

From MongoDB Atlas’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.mongodb.com (opens in new tab). MongoDB Atlas profile · Recent MongoDB Atlas incidents · Markdown · JSON