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MongoDB Atlas: cloud.mongodb.com unavailable
Timeline of updates
- resolved
During this time: - cloud.mongodb.com was unreachable - university.mongodb.com was unreachable - logins to the support portal was unavailable, but users who were logged in previously could still create and modify cases - Atlas clusters were unaffected and were still reachable and usable, but they could not be modified, deleted, or created - Cloud Manager managed clusters were unaffected and were still reachable and usable, but modifications could not be made - Alerts across all of MongoDB Cloud were not sent during this time - Metrics data across all of MongoDB Cloud during this time was lost and is not able to be backfilled Continuing effects: - A small percentage of Cloud Manager Backup and Atlas Continuous Backup customers have delayed backup snapshots. These will catch up over the next few minutes to hours.
From MongoDB Atlas’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Impact, status and times are the vendor’s own, as last archived. View on status.mongodb.com (opens in new tab). MongoDB Atlas profile · Recent MongoDB Atlas incidents · Markdown · JSON