Monday.com: Investigating connectivity issues across accounts and devices

Impact: criticalStatus: resolvedStarted 2025-11-25 09:29 UTCResolved 2025-11-25 10:14 UTC (46 min)5 updatesSource: stspg.io

Summary

Monday.com reported a critical connectivity outage affecting Communication, Platform, US - Communication and US - Platform, starting 2025-11-25 09:29 UTC and resolved at 2025-11-25 10:14 UTC (45 min). Regular service returned while updates remained impaired; fixes were implemented for both issues. Customers were advised to refresh their browsers to access the platform.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: PlatformUS - PlatformCommunicationUS - Communication

Timeline of updates

investigating2025-11-25 09:29 UTC
We are currently investigating reports of connectivity issues across the platform. Our team is working to resolve this promptly.
monitoring2025-11-25 09:38 UTC
A fix has been implemented and we are monitoring results to restore full system stability
monitoring2025-11-25 09:44 UTC
The platform is now back to regular service, but updates are still not working as expected. Our team is working to resolve this as quickly as possible
monitoring2025-11-25 10:03 UTC
A fix has been implemented for the issue with the updates as well. We are monitoring results to restore full stability
resolved2025-11-25 10:14 UTC
The issue has been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience

Rewindex changes for this incident

Critical incident: Investigating connectivity issues across accounts and devices 2025-11-25 09:29 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Monday.com profile · Recent Monday.com incidents · Markdown · JSON