Monday.com change history: Investigating connectivity issues across accounts and devices

Monday.com reported a critical outage affecting platform connectivity, loading and automations, starting 2026-02-16 14:10 UTC and resolved at 2026-02-16 14:49 UTC (38 min). The postmortem attributed US customer downtime to an application-level bug introduced by a billing subsystem code change that increased platform load; a fix was implemented, and customers were advised to refresh their browsers.