Modern Treasury: App and Connectivity Issue

unknownStatus: postmortemStarted 2026-01-07 18:52 UTCResolved 2026-01-07 19:12 UTC (20 min)3 updatesstatus.moderntreasury.com

Affected components: Platform/API

Timeline of updates

investigating2026-01-07 18:52 UTC
Users are currently unable to access the Modern Treasury application. Our engineering team is investigating..
resolved2026-01-07 19:12 UTC
This is now resolved..
postmortem2026-01-07 19:12 UTC
**Impact** * Login was unavailable for customers. * API traffic was unavailable for **us000** and **us002** for approximately **36 minutes**, from **10:34 AM to 11:10 AM**. * All other cells were **unaffected**. **Affected cells** * us000, us002 **What Happened** As part of ongoing infrastructure work to improve long-term stability and reduce operational overhead, we previously decommissioned an unused internal service and later removed related configuration. On January 7, an AWS-initiated maintenance event caused a restart of a database connection service used by our platform. During the restart, a missing configuration dependency prevented the service from starting correctly. As traffic increased, the remaining healthy capacity was exhausted, leading to a temporary outage affecting logins and API traffic. **Resolution** The issue was identified and resolved, and service was fully restored. We have implemented additional safeguards and monitoring to prevent similar incidents in the future..

Impact, status and times are the vendor’s own, as last archived. View on status.moderntreasury.com (opens in new tab).