Mode: Delayed delivery of scheduled emails
Affected components: Report Run Scheduler
Timeline of updates
- identified
We are aware that some scheduled emails over the weekend may be delayed. We have identified the cause and are working to resolve the issue.
- monitoring
A fix for the issue has been implemented by our engineers. Scheduled emails that were not previously received should be arriving in the respective inboxes.
- resolved
The incident has been resolved. Please reach out to Support, via chat or by emailing support@mode.com, if you are still encountering any issues in receiving scheduled emails. Thank you for your patience as we worked to resolve this.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.modeanalytics.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Mode, started 2025-03-31 12:57 UTC, resolved after 0 min, 3 update(s).
- Title
- Delayed delivery of scheduled emails
- Vendor
- Mode
- Date
- URL
- https://rewindex.com/company/mode/incidents/x8zm0hdbtvyd
Mode profileRecent Mode incidentsAll outages on March 31, 2025Mode in March 2025MarkdownJSON