Modal: Dashboard and sandbox outage
Modal reported a critical outage affecting its customer dashboard and sandboxes from 2026-09-16 18:29 UTC to 2026-09-16 18:43 UTC, lasting 14 min. Modal said it identified and remediated the issue at 18:39 UTC, then observed recovery and marked the incident resolved at 18:43 UTC; no specific cause was disclosed.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: DashboardDeploymentSandboxes
Timeline of updates
- downtime
We're currently tracking an outage for our customer dashboard and sandboxes. We will update as we have more information.
- downtime
We've identified the source of the issue and remediated.
- resolved
We're observing recovery of impacted services and will continue to monitor.
Rewindex changes for this incident
- Critical incident: Dashboard and sandbox outage 2026-09-16 18:29 UTC
Impact, status and times are the vendor’s own, as last archived. Modal profile · Recent Modal incidents · Markdown · JSON