Metabase: Issues creating new instances in Metabase Cloud
Timeline of updates
- resolved
A customer alerted us about instances not being created on our Cloud environment. After some investigations, our engineers detected that an endpoint in our Docker image registry was returning a 500 error status so our customers were receiving the emails about instance creation but there was no instance at all. Systems should be back to normal now.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
e4ecdf5681f7e13b…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Metabase, started 2021-06-21 20:02 UTC, resolved after -542 min, 1 update(s).
- Title
- Issues creating new instances in Metabase Cloud
- Vendor
- Metabase
- Date
- URL
- https://rewindex.com/company/metabase/incidents/21z5vzjbfrfx
Metabase profileRecent Metabase incidentsAll outages on June 21, 2021Metabase in June 2021MarkdownJSON